KPO & BPO

What is KPO?

Knowledge process can be defined as high added value processes chain where the achievement of objectives is highly dependent on the skills, domain knowledge and experience of the people carrying out the activity. And when this activity gets outsourced a new business activity emerges, which is generally known as Knowledge Process Outsourcing.

Knowledge Processing Outsourcing popularly known as a KPO, calls for the application of specialized domain pertinent knowledge of a high level. The KPO typically involves a component of Business Processing Outsourcing BPO. KPO business entities provide typical domain-based processes, advanced analytical skills and business expertise, rather than just process expertise. KPO Industry is handling more amount of high skilled work other than the BPO Industry. While KPO derives its strength from the depth of knowledge, experience and judgment factor; BPO in contrast is more about size, volume and efficiency.

The major benefits of the KPO outsourcing services are described below

• Cost reductions.
• Standard operational efficiency.
• Expert man-power.
• Time Saving.
• Profit Increments.
• Large man-power without raising costs.

Some of the KPO Outsourcing Services are listed as below:

• Knowledge Processing Outsourcing Services
• Intellectual Property Research
• Animation & Simulation Services
• Data Research And Analytics
• Litigation Services
• Medical Content And Services
• Pharmaceuticals Services
• Writing / Content Development Services
• Database Development Services

Future of KPO

According to a report of National Association of Software and Services Companies (NASSCOM), the Indian chamber of commerce that serves as an interface to the Indian Software industry, Knowledge Process Outsourcing industry (KPO) is expected to reach USD 17 billion by 2010, of which USD 12 billion would be outsourced to India. Another report predicts that India will capture more than 70 percent of the KPO sector by 2010. Apart from India, countries such as Russia, China, the Czech Republic, Ireland, and Israel are also expected to join the KPO industry.